Website Maintenance & Support by Reliable and Professional Webmasters!
Our Experienced Team of Web Designers, Developers, & Marketers are Here
to Help You With all of Your Website Needs.
We set out to make website maintenance simple, and that's exactly what we did! We have built a team of experienced, creative, and speedy webmasters that can complete any task you request. Using 20 minute blocks, one of our webmasters will dedicate their full attention towards completing your requests. Whether it's making tweaks to a page, uploading your latest video to YouTube, or even fixing that layout issue, you can be assured that our team has you covered.
Webdigia's goal is to provide you with the highest level of satisfaction and the peace of mind that your website will be taken care of. You can be assured we will provide you with the best service possible.
Solutions for All
Webdigia's maintenance blocks were designed to fit you. No matter the size, complexity, or activity level of your website, our professionally trained and tested staff can handle your website's needs.
Freedom to Choose
Webdigia provides you with the freedom to choose between pay-as-you-go or a monthly plan. Pay for blocks as you need them or receive the benefits of a personalized "no contract" monthly plan.
Dedicated account executives are available to provide that personal relationship. Much like adding a webmaster to your team, our experienced account executives are dedicated to helping you.
Submitting your request is simple!
1.) Blocks: Purchase blocks, use pre-purchased blocks, or ask for an estimate
To fulfill your request our webmasters use 20 minute blocks dedicated to your needs. To submit a request you must have blocks available on your account. Blocks are only $30 each for pay-as-you-go or our monthly plans receive a discounted rate of $24 per block.
Unsure about how many blocks you will need? Not a problem! Contact us for a free estimate and one of our web savvy account executives will review your needs and provide you with a needed block estimate.
2.) Submit Your Requests
Submitting your requests is easy! Simply fill out our online request form or email us your changes. Once we receive your request we will confirm and add your request to the maintenance queue.
3.) We Go To Work
Once your request is in the maintenance queue we guarantee a 48 hour turnaround time! You can relax while we have our webmasters working day and night to fulfill your requests.
4.) Review Changes & Confirm
Once completed, we will send you notification to review the changes. With your confirmation we mark the requests off as complete. It's like having an in-house webmaster without the cost or hassle.
Choose between pay as you go or a discounted monthly subscription.
Cancel, update, or downgrade at any time.
Pay-As-You-Go is designed to provide you with website changes while providing you the freedom of purchasing blocks only when you need them. With pay-as-you-go each block is $30.00 and comes with our 48-hour guarantee. Contact us or request to be contacted to get started.
Get Started With
It’s the ideal solution for keeping your
website up-to-date, monitored, and secure.
Monthly Maintenance & Monitoring
Our monthly plans are designed to provide you with a hands free web experience. No more headaches or stress from worrying how you’re going to keep your website updated, monitored, secured and hosted.Monthly plans come with several benefits over pay-as-you-go.
*not included in all monthly plans
"Webdigia's website maintenance has helped my business greatly! We tried to maintain our website inhouse, that only lead to headaches and a lot of time spent trying things we could never do alone. I have always been gun shy to outsourcing my website tasks, but after I gave Webdigia's a test I was more than satisfied."
Owner, KA Travel
"After we launched our website our web design company was relatively quick to make changes to our website. As time went on they were nowhere to be found. We receive 80% of our business from our website, we needed a company we could rely on! Webdigia has met and exceed our expectations."
Owner, RTM Composites
What Website Maintenance Covers & Doesn't Cover
Our website maintenance blocks cover almost everything you can think of! Here are a few examples of
typical website maintenance requests.
Covered with a Monthly Plan
Discounted backups are available for our monthly subscription clients. Backups are crucial in the event a hacking attempt is successful, or information is lost. Backups are similar to clicking the save function on a word processing document, saving and protecting your website's data.
We utilize Clicky for all traffic and website reporting. Being able to monitor website traffic and understand how they use your website is extremely useful. By request we will supply you with your website report to see what pages are visited most often, where the visitor came from, how many unique and returning visitors you had for the entire month, and much more.
If your website is not secure and safe, or offline it reflects negatively on your business. We monitor your websites uptime and security 24/7. If there is a problem we are alerted immediately and take care of the issue. Our website monitoring service is essential for any business, personal blog, or corporation!
What's Not Included?
A custom maintenance plan can be designed to include these services as well as dedicated hosting, phone / email / support ticket answering for your website, video production, internet marketing suggestions, and much more.
Corporate or eCommerce Maintenance
We do offer custom website maintenance plans. These are plans that are specifically made for each situation.
eCommerce or Online Community -
If you run an eCommerce store or an online community that requires customer support (via email, ticket, or even by phone), advanced integrations, dedicated hosting, SSL security, etc. we can create a custom maintenance package that will fit all of those needs.
Corporations are outsourcing their website maintenance instead of hiring an in house web team more and more to help their bottom line. Our website maintenance services provide a reliable, secure, and professional means for any corporation. Corporate accounts and plans are setup with a dedicated team of webmasters that can supply any website changes within the allocated hours a month.
Custom maintenance plans cover more than the basic maintenance stated above, give us a call (888-932-4898 x1). We will discuss your needs and goals in order to tailor a custom package just for you.
Frequently Asked Questions
What is a maintenance block?
A maintenance block is 20 minutes dedicated to your request.
When does a blocks time start and end?
Block time starts once the webmaster starts reading your requests, and ends when they send the confirmation email.
How many changes can I submit & how often?
You can submit as many changes as you would like as often as you would like. Our webmasters will work inside your blocks to fulfill your changes. If they run out of blocks, we will contact you and ask if you would like to purchase more blocks, or if you're on a monthly subscription - you may save them for the following month.
How do I submit a change?
When your account is setup you will be required to create an authorization pin, this pin is required to submit a request. To submit a change request simply email email@example.com with your pin and the web page URL you want the changes on, along with the changes you would like to have done. For more detailed information on submitting a request
go to how to submit a request.
What website information do I need?
In order to maintain and make changes to your website we will need your website's hosting information (cPanel login and FTP information). If you don't have this information and have no idea where to get it, its OK let your account executive know and they will help you solve the issue.
How does the 48hr turnaround guarantee work?
We understand the need for quick and reliable website changes. We guarantee a 48hr completion time for all requests submitted between Monday 8:30am (EST) to Friday 3:00pm (EST). All requests received after Friday at 3:00pm will be pushed to the Monday queue.
Do you offer a 30-day guarantee?
Yes, for our monthly subscription clients we offer our 30-day money back guarantee. We stand behind our services. If you are not happy we will provide you with a full refund.
Do you offer hosting?
Yes, we offer our "DigiaDedicated" hosting. DigiaDedicated "basic" starts at $12.50 a month. We promise 99% uptime, unparalleled security, amazing speed & stability, SSL, dedicated IP's, and support. DigiaDedicated was developed for our larger clients who demand a higher speed server, but we allow our website maintenance clients to enjoy the benefits at a discounted rate. Ask your account executive about website hosting.
Are backups available without a monthly subscription?
Yes, we offer daily, weekly, and monthly backups for a monthly fee. Ask your account executive about backups.
Are reports & security monitoring available without a monthly subscription?
Yes, basic reports and monitoring start at $7.50 a month. Ask your account executive about reports and security monitoring.
Why Choose Webdigia?
At Webdigia, we look to provide our clients with the full package, eliminating middle men and the hassle of needing to deal with many different agencies every time you have a question or website change. Through providing website management, we allow our customers to grow their business and their online presence at the same time.
Website maintenance allows a business to constantly stay updated online, and free of technical issues, rather than treating a website only as an information portal. A website can be so much more, and with the right maintenance tools and team behind you; you can grow your exposure, lead generation, and brand awareness 24 hours a day - each and every day without growing stale, out of date, or losing your professional edge.
What we usually encounter is a company who paid a very large sum of money to have their website built anywhere from three to five years ago. Then as they grew, their expertise or offerings were restructured; or they simply didn't have the man power or resources to keep their website up to date and functioning like it should. It soon was forgotten about, and an in-house IT person just wasn't in the budget to ensure that the website's information was accurate, fully online, and free of hacking attempts. Website maintenance can be used in varying degrees, whether you're looking to target marketing efforts, online sales, or solidifying yourself as the authority in your industry; we do it all!
Why You Need Us
We can provide you with graphic design, web design & development, marketing solutions, hosting on our dedicated servers, but we also hope to maintain long-term relationships with our clients by offering website management. Website management offers you "the client" peace of mind when it comes to updating and managing your website. By offering web site management we add value to your business as well as your customers by providing them with up to date content that is user friendly on your website.
Website management covers anything from updating your content to replacing your products or services' photos or diagrams. Clients have praised us time and time again for taking out web management from their worries. In order to stand out and remain distinguished from the competition you need to continually rank better, and have a modern website that retains and converts your customers. We help you do that.
The Package That Encompasses Web Site ManagementWith Webdigia, your experience will be different. Webdigia offers the development or re-development of your website, hosting (bringing it online) on our servers, marketing your brand, graphic design and website management. It's no wonder that our full scope packages receive so much praise from our clients.
Across our encounters we have seen many companies from large scale to small mom and pop shops that have their website built through a fly-by-night company, then host it through a second company, and any time they need updates done to their site they are stuck searching for a consultant or web site management company. It doesn't stop there either, because then they must go through and recall all of the access information to hand over to each party along the way. This process is a complete hindrance and waste of time and resources. We'll do it all when it comes to managing your website, eliminating the middle men and hassles, while understanding your brand.
Website Management by Webdigia remedies the hassle and the guesswork when it comes to solving your businesses needs; providing the professional image online that you project offline.